HomeLuxuryTop 5: trends in the travel segment that should mark 2019 Terapia do Luxo 20 February, 2019 Luxury, TravelThe global travel industry is experiencing a transformation in its concepts. Sustainability, customization and generation millennial are topics that have gained a great importance in the present time and the services and innovations created in this sense are consolidating like tendencies for the tourism sector in 2019. Check out, next five tendencies for the segment in the opinion of Gilles Trantoul , Director of Strategy and Transformation, Amadeus Travel Channels.MILLENNIALS AS CORPORATE TRAVELERSAccording to forecasts by the Boston Consulting Group, millennials will account for almost 50% of travel expenses by 2020. These numbers underscore the need for travel industry players to learn how to accommodate the millennials’ unique travel needs in order to take advantage of this set of potential profits. As millennials emerge as an eminent force in travel consumption, the industry must wake up to its new attitudes.CUSTOMIZATIONMore and more travelers are asking for a personalized experience. Anticipating travelers’ needs, understanding past challenges, and proactively addressing these challenges using data, analytics, and business intelligence are some of the carriers’ and destinations’ strategies to meet the demands of modern day tourists.BETWEEN BUSINESS AND LEISURETravel policies, including “bleisure” (business and leisure) and traveler’s well-being, will become an increasing priority for travel managers. As business models become more global, corporate travel will continue to rise. According to global surveys, companies are expected to spend $ 1.7 trillion by 2022 to send their employees on trips around the world. As corporate travel grows, so will the bleeding trend, with more employees taking advantage of corporate travel and improved travel policies.TECHNOLOGYThe year 2019 will see the travel industry continue to implement a range of new technologies to improve efficiency and reduce disruption. Improvements in technology capabilities will allow airports, airlines, hotels, travel vendors and all other players to meet the traveler’s growing expectations. Big-time investment, process automation, internet of things, integration and alternative technologies will be part of this move as the industry keeps its focus on the perfect passenger experience, both on the ground and in the air.INTELLIGENT CITIESOne of the trends that best consolidates the complexity and sophistication of the future consumer world is the rise of smart cities. The future of travel will be driven by multimodal journeys and data to deliver more personalized and intelligent experiences. The rise of smart cities will boost travel and tourism. When done successfully, we believe this will enable the immersive travel experiences and services that travelers expect in the future.